Shipping Policy

Thank you for shopping with My Store. This Shipping Policy outlines how we process and deliver your orders.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email.

You will receive a notification once your order has been shipped.

If we are experiencing a high volume of orders, shipments may be delayed slightly. In such cases, we will notify you via email or phone.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Standard Shipping: 3–7 business days

  • Express Shipping: 1–3 business days

Delivery times are estimates and may vary due to external factors such as courier delays, weather conditions, or remote locations.

3. Shipping Locations

We currently ship to:

[✔ Enter your shipping countries or write: “We ship nationwide” / “We ship internationally”]

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS so you can monitor your shipment in real time.

5. Shipping Delays

Delays may occur due to:

  • Incorrect shipping address

  • Customs clearance (for international orders)

  • Courier service issues

My Store is not responsible for delays caused by shipping carriers.

6. Incorrect Address

Please ensure that your shipping details are correct at checkout.

We are not responsible for orders shipped to incorrectly provided addresses.

7. Damaged, Lost, or Stolen Packages

If your order arrives damaged, please contact us within 48 hours with:

  • Your order number

  • Photos of the damaged item and packaging

For lost or stolen packages, please contact the shipping carrier first.
If you still need assistance, contact us and we will help where possible.

8. Contact Information

If you have any questions about your shipment, please contact us:

Store Name: My Store
Email: bikramjeets@ymail.com
Phone: 0451759200